Holiday Inn Express & Suites Troy by IHG
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DirectionsAbout Troy, Ohio, USA
MoreThe city boasts several points of interest, including Hobart Park along the river and the Troy Historical Society Museum, which highlights its rich past. Events like the annual Troy Strawberry Festival and venues like the Troy Little Theatre add to its vibrant cultural scene. Economically, Troy is supported by manufacturing giants like Hobart Corporation, healthcare providers such as Wilson Memorial Hospital, and a growing entrepreneurial spirit aided by coworking spaces. Convenient transportation options include proximity to Interstate 75 and Dayton International Airport, enhancing connectivity. Community resources are robust, with excellent educational institutions, libraries, healthcare services, and recreational facilities. Safety in Troy is generally favorable, bolstered by proactive law enforcement. The city experiences four distinct seasons and maintains a balance of historical charm, economic opportunity, and community spirit, making it an ideal place for diverse lifestyles and family living.
Nominated for BestAround
Holiday Inn Express & Suites Troy by IHG presents itself as a business-friendly accommodation in Troy, Ohio, with a strategic location offering proximity to key transportation routes and local attractions. The hotel's amenities, including complimentary Wi-Fi, a fitness center, and a secure parking area, cater effectively to the needs of travelers and business professionals alike. Its modern rooms and heated pool provide comfort, while the efficient service and reasonable pricing further enhance its appeal. However, customer reviews reveal a mixed picture; while many appreciate the hotel's cleanliness, location, and value for money, others criticize inconsistent room conditions, maintenance issues, and limited amenities like unavailable pools during peak times. The availability of premium breakfast options and staff responsiveness also varies, indicating areas where improvements could elevate the guest experience. Despite these shortcomings, the hotel's strengths in service and location position it well for business travelers and families, suggesting potential for growth through enhanced maintenance and service standards. This balance of strengths and weaknesses makes Holiday Inn Express & Suites Troy by IHG a noteworthy contender for the "BestAround" accolade, particularly for those prioritizing convenience and basic comfort over luxury amenities.
About Holiday Inn Express & Suites Troy by IHG
Holiday Inn Express & Suites Troy by IHG offers a blend of convenience and comfort for travelers seeking a business-friendly stay in the heart of Troy, Ohio. Situated just 20 minutes from Dayton International Airport, the hotel provides easy access to major transportation hubs and the bustling downtown area, making it an ideal choice for both leisure and business travelers. The location is particularly advantageous for those attending events at Hobart Arena or exploring the Waco Air Museum, as well as for those in proximity to educational institutions like the Hobart Institute of Welding Technology, which is within a 15-minute drive.
The hotel itself is designed to cater to the needs of guests who are on the go, offering a range of amenities that enhance both relaxation and productivity. Guests can enjoy complimentary Wi-Fi, a 24-hour fitness center, and a secure parking lot with ample space for vehicles. The hotel's modern rooms come equipped with free, fast Wi-Fi, and a flat, even surface, ensuring a comfortable stay. A notable feature is the heated indoor pool, complete with an ADA pool lift, lounge chairs, and plenty of space for families or groups to enjoy together. The pool is a perfect spot for a refreshing swim during the warmer months.
Beyond its practical amenities, Holiday Inn Express & Suites Troy by IHG prides itself on providing a welcoming and efficient service. Reservations can be made directly through Book Direct, and guests can expect a smooth check-in process starting at 3:00 PM, with check-out available until 12:00 PM. The hotel's minimum check-in age is 21, making it suitable for a wide range of travelers. For those looking to enhance their stay, the hotel offers a complimentary daily buffet breakfast, featuring a variety of classic options, as well as fresh fruit, cereal, coffee, milk, and orange juice. Additionally, the modern 350 square-foot meeting room is equipped with A/V technology and fast Wi-Fi, making it an ideal space for small business gatherings or intimate celebrations. Prices are listed based on an average nightly stay, and guests can book online or by calling [tel:3]. The hotel's standard cookie policy allows for all cookies, ensuring a seamless and enjoyable experience. For international callers from the UK, calls to 0871 cost 13p per minute, with standard network rates applying, while mobile calls incur higher charges. Businesses in Beavercreek, Ohio, can benefit from the hotel's strategic location and comprehensive amenities, making it a valuable asset for both short-term stays and extended business trips.
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What Customers Say
509
Official Google Reviews
Customer experiences for Holiday Inn Express & Suites Troy by IHG have been mixed, reflecting a range of positive and negative aspects that highlight both the strengths and areas for improvement of the hotel. Many guests praised the friendly and attentive staff, cleanliness, and convenient locations, particularly noting the value for money and the proximity to amenities like shopping and restaurants. The breakfast offerings were generally well-received, with some customers appreciating the variety and freshness, though a few noted issues with the quality and consistency of certain items.
However, several reviews highlighted significant drawbacks that impacted the overall experience. Room conditions varied widely, with issues ranging from poorly maintained linens and faulty fixtures to moldy and dirty bathrooms. Some guests were dissatisfied with the state of their rooms upon arrival, particularly concerning the cleanliness and condition of their assigned accommodations. The elevators and common areas also received criticism, with reports of broken equipment and noise disturbances.
Additionally, certain amenities and services fell short of expectations. The pool was unavailable during peak times, and the breakfast buffet, while generally good, suffered from a lack of premium options like sausage gravy and beer. Some guests felt that the staff's responsiveness and helpfulness could be improved, especially in addressing specific issues and providing timely solutions.
Despite these challenges, several reviews expressed strong loyalty and satisfaction, particularly for business travelers and families who appreciated the hotel's cleanliness, comfort, and value. Positive comments about the staff, especially for those who had positive interactions with specific employees, and the hotel's amenities like the fitness area and nearby attractions, contributed to a generally favorable perception. Overall, while there is room for improvement in addressing the noted issues, the overall sentiment among reviewers suggests that Holiday Inn Express & Suites Troy by IHG offers a satisfactory stay for many guests, with potential for growth through enhanced maintenance and service standards.